Frequently asked questions

If you do not find the answer to your question, please contact me.

Booking

Are appointments also possible at night and on holidays?

Of course. You can book me at any time of day and time, seven days a week as well as holidays.

Where are you in action everywhere?

You can book me in Germany as well as internationally.

How flexible are you in case of an emergency?

As far as I am available, in case of an emergency, you can also book me on the same day or with a few hours notice and receive an estimate or quote on short notice.

Can I cancel an order?

If you need to cancel your order you will be charged as follows.

Cancellation from the 15th day after the contract agreement: 25% cancellation fee

3 to 7 days before the booked date 50% of the agreed price

from 2 days before the booked date 75% of the agreed price

3 hours before the start 100% of the agreed price (incl. expenses)

What are the costs of postponing the order?

If a shooting or photo appointment is postponed later than fourteen days before the agreed date, additional costs may be incurred.

Data Transfer & Backup

How do I get my data?

You will receive your data either via Wetransfer or Dropbox.

Is my data password protected?

If you wish, you can have your data sent as a password-protected Wetransfer link.

How long will my data remain available?

By default, your data is available for 3 months as a Wetransfer link. During this time, you can use the link as often as you like. You are also welcome to book an extended data backup.

General Data Protection Regulation (GDPR)

What must be considered in terms of data protection when taking photos?

As a photographer and filmmaker, I am affected by the GDPR. In order to comply with data protection, I must primarily orientate myself to Article 6 EU-DSGVO: Lawfulness of processing. This shows that the production and further use of the photographs taken is permitted insofar as this is necessary for the execution of the contract with the person depicted - i.e. if it is a photographic order with a manageable number of people, such as a wedding photograph or a birthday party, As an organizer, you don't have to worry.

However, it becomes more difficult when it is a public event where I am supposed to make a report. Theoretically, Art. 6 Para. 1 Letter f GDPR applies here.

In terms of the balancing of interests, this states that I may legally process a digital photo if the processing is necessary to safeguard the legitimate interests of the person responsible (i.e. me) or a third party, unless the interests or fundamental rights and freedoms of the data subject (i.e : of the photographed persons) are injured –

In other words: If I act on the basis of an order or out of my own artistic or documentary sense, then I can theoretically justify this with the paragraph mentioned - however, with this difficult problem, for security reasons, an individual assessment is always required and cannot be answered in general.

When is a declaration of consent required?

This principle cannot be applied across the board. Individual recordings that are published and pictures of children should be clarified beforehand, since the personal interest of the individual person(s) prevails here. If I take photos at an event, those present there must be informed, for example by means of appropriate information signs.

If I act on behalf and take photos at a celebration or a company event, it is the client's duty to inform the guests with appropriate signs to inform about it. In addition, a declaration of consent, which can be signed by those present, is also the duty of the client and not my duty.

How do you avoid GDPR violations?

If I take photos at an event, you as the organizer should clarify whether everyone involved has been informed, for example by means of appropriate signs at the event, that photos will be taken. It is also important to know whether there is a declaration of consent from everyone. If the people present do not agree to being photographed, they can make themselves recognizable to me as the photographer, for example with a colorful adhesive dot on their lapel.

 

I may only photograph children, even if it is a photo assignment, with the prior consent of the parents.

 

The interest of the people shown usually outweighs my own and yours as the organizer.