Frequently asked questions

If you do not find the answer to your question, please contact me.


Are appointments also possible at night and on holidays?

Of course. You can book me at any time of day and time, seven days a week as well as holidays.

Where are you in action everywhere?

You can book me in Germany as well as internationally.

How flexible are you in case of an emergency?

As far as I am available, in case of an emergency, you can also book me on the same day or with a few hours notice and receive an estimate or quote on short notice.

Can I cancel an order?

If you need to cancel your order you will be charged as follows.

Cancellation from the 15th day after the contract agreement: 25% cancellation fee

3 to 7 days before the booked date 50% of the agreed price

from 2 days before the booked date 75% of the agreed price

3 hours before the start 100% of the agreed price (incl. expenses)

What are the costs of postponing the order?

If a shooting or photo appointment is postponed later than fourteen days before the agreed date, additional costs may be incurred.