The best customer service teams in Germany were honored in a glittering ceremony at the Gibson Club in Frankfurt. Organized by Armonia, the “Elected Customer Service of the Year 2024” awards ceremony honored companies in various industries for outstanding service. The winners included Smart Europe GmbH, Kauf, Rituals Cosmetics, Back Market, Lease a Bike, Vodafone and Ionos. Each company was recognized for its distinctive performance in areas such as efficiency, customer experience, innovation and technical support. The event also provided a platform for industry leaders to share and discuss the future of customer service.
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